准和目前的Sears设备所有者可以选择使用SEARS保修计划或第三方公司的计划来覆盖其电器。本指南将引导您浏览Sears设备覆盖计划,定价和客户评论,并帮助您确定Sears保修是否是最佳家庭保HomeHome修公司for you and your home.
优点and Cons of Sears Appliance Warranty
这里有some pros and cons of a Sears appliance warranty:
西尔斯设备保修计划和覆盖范围
Sears Home Services, the division of Sears that provides home warranty plans and repair services, offers three plans in total: the Appliance Plan, System Plan, and Whole House Plan. Only the Appliance and Whole House Plans offer coverage for appliances. These plans provide protection for major appliances, including your refrigerator, dishwasher, clothes washer, clothes dryer, built-in microwave, range, oven, and cooktop.
下表概述了每个西尔斯家居保修计划下的涵盖物品。HomeHome
覆盖范围
覆盖范围 | 设备计划 | 系统计划 | 整个房子计划 |
---|---|---|---|
冰箱与制冰机 | ✓ | ✓ | |
内置洗碗机 | ✓ | ✓ | |
衣服洗衣机 | ✓ | ✓ | |
Clothes dryer | ✓ | ✓ | |
范围 | ✓ | ✓ | |
灶具 | ✓ | ✓ | |
烤箱 | ✓ | ✓ | |
Built-in microwave | ✓ | ✓ | |
范围排气风扇 | ✓ | ✓ | |
Built-in trash compactor | ✓ | ✓ | |
中央空调 | ✓ | ✓ | |
暖气 | ✓ | ✓ | |
管道系统 | ✓ | ✓ | |
热水器 | ✓ | ✓ | |
水软化剂 | ✓ | ✓ | |
Faucets and toilets | ✓ | ✓ | |
Garbage disposal | ✓ | ✓ | |
Plumbing stoppages | ✓ | ✓ | |
电气系统 | ✓ | ✓ | |
吊扇 | ✓ | ✓ | |
Garage door opener | ✓ | ✓ | |
一项供暖和一项冷却预防性维护检查 | ✓ | ||
Discounts on appliance, HVAC, and water heater repairs during 30-day waiting period | ✓ | ||
Discounts on oil changes at Sears Auto Centers | ✓ |
产品没有年龄限制,涵盖了未知的先前存在条件。
Optional Add-ons
对于这三个计划中的任何一个,您都可以为以下项目添加保护:
- Pool and spa with heater
- 化粪池
- 独立的冰柜
- 污水泵
- Well pump
Note: Coverage may vary by state, so read your contract to understand the terms, conditions, and limitations for your area.
覆盖范围排除
Sears设备计划涵盖了所有主要的厨房电器,但是它们不能保护重复的电器。例如,如果您有第二个冰箱,范围,烤箱或炉灶,则该物品不会带有Sears计划或附加选项之一。对于家庭保修提供商而言,这并不罕见。HomeHome
此外,所有三个计划的限额均为每次索赔$ 10,000,这比其他家庭保修限额为每个设备每学期1,500美元的其他家庭保修公司高。HomeHome
覆盖范围Term Length
Sears appliance warranty coverage begins 30 days after purchasing coverage. It will last for 12 months and automatically renew at the end of the term. Customers will be notified of any rate or coverage changes 30 days before the term length is up.
Sears Appliance Warranty Pricing
HomeHome带有西尔斯计划的房主支付每月费用,而不是年度溢价。以下是三个西尔斯家居保修计划的价格。HomeHome
- 设备计划:$49.99 per month
- 系统计划:每月$ 59.99
- 整个房屋计划:每月$ 69.99
服务费
服务费或可扣除额随着提供更多覆盖范围的计划而增加。bob体育app苹果下载例如,设备计划收取了75美元的服务费,系统和整个房屋计划的服务费为100美元。服务费的HomeHome家庭保修平均值为75美元。
- 设备计划:$75
- 系统计划:$ 100
- 整个房屋计划:$ 100
如何提交西尔斯设备保修索赔
To file a claim and keep track of its status, use the Sears portal to log into your account.
西尔斯设备保修审查
Sears家HomeHome庭服务未获得Better Business Bureau(BBB)的认可,目前尚未在网站上进行评级。这里有几个BBB评论来自当前的西尔斯家庭服务客户:HomeHome
“I had an issue with my Kenmore refrigerator and contacted Sears Home Repair Services for onsite repair. The technician not only [corrected] the problem, it also clearly explained the root cause. I’m very pleased with this service.” - 梅利塔(Melita J.),2020年3月19日
“On 9/5/2019, my older dryer was repaired by a Sears Home Warranty repairman. He was timely, very professional, and knowledgeable. He completed the job in no time, and my old dryer is as good as new. Thank you so much!!!” — Judy F., February 7, 2020
我们的结论
西尔斯设备保修计划带有独特的津贴,例如您的加热和冷却系统的免费预防性检查以及换油的折扣。它还为所有50个州提供覆盖范围。
与其他顶级家庭保修提供商相比,Sears设备HomeHome保修是平均的。该公司在覆盖范围开始之前提供标准的30天等待期,其服务费之间的范围在$ 75- $ 100之间,这与行业标准一致。
与其他家庭保修提供商相比,Sears服务保证在180天时也很慷慨HomeHome美国家庭盾牌HomeHomethat has a service guarantee of 30 days.
One downside to Sears appliance warranties is the cost, which falls on the higher end of home warranty pricing at $50 and $70 per month.
最好的家庭保修公司HomeHome
尽管西尔斯(Sears)拥有良好的覆盖历史,但对于那些预算更多的人来说,其计划可能不值得。bob体育app苹果下载因此,我们建议美国家庭盾牌HomeHome,自由家庭警卫HomeHome, 和选择家庭保修HomeHome.
我们建议上面列出的所有三家公司,但是,American Home Shield最终是我们的首选。HomeHome它具有三个广泛的覆盖计划,成本略便宜。通常,其计划的价格在每月40至58美元之间。
它的ShieldPlatinum™计划是最全面的计划,涵盖了23个系统和电器,例如您的管道,冰箱和洗碗机。它的Shieldgold™plan also covers 23 systems and appliances and includes rekey services and air filter discounts. Its ShieldSilver™计划涵盖14个基本家庭系统。HomeHome
此外,American Home ShieldHomeHome允许房主选择自己的服务费 - 75美元,100美元或125美元。使用AHS,较高的服务费与每月较低的溢价有关,而Sears整个房屋计划的100美元服务费并不对应于减少的每月溢价。
美国家庭盾牌HomeHomealso has an efficient claims process. The company claims to approve and assign technicians to claims within 24 hours of the claim, 98% of the time. Sears doesn’t have that guarantee of quick service.
Frequently Asked Questions
Our Rating Methodology
The This Old House Reviews Team backs up our home warranty ratings and recommendations with a详细的评分方法客观地评分每个提供商。我们通过与公司代表进行交谈,要求报价,分析每个公司的样本合同以及进行焦点小组和消费者调查来进行研究。然后,我们根据我们的审核标准对每个提供商进行评分,以确保覆盖,价值,可信度和透明度,可用性和客户服务,以达到100分的最终分数。
To share feedback or ask a question about this article, send a note to our Reviews Team atreviews@thisoldhousereviews.com.